A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

NameFunction

_ab | Used in connection with access to admin.
_secure_session_id | Used in connection with navigation through a storefront.
cart | Used in connection with shopping cart.
cart_sig | Used in connection with checkout.
cart_ts | Used in connection with checkout.
checkout_token | Used in connection with checkout.
secret | Used in connection with checkout.
secure_customer_sig | Used in connection with customer login.
storefront_digest | Used in connection with customer login.
_shopify_u | Used to facilitate updating customer account information.

Reporting and Analytics

NameFunction

_tracking_consent | Tracking preferences.
_landing_page | Track landing pages
_orig_referrer | Track landing pages
_s | Shopify analytics.
_shopify_fs | Shopify analytics.
_shopify_s | Shopify analytics.
_shopify_sa_p | Shopify analytics relating to marketing & referrals.
_shopify_sa_t | Shopify analytics relating to marketing & referrals.
_shopify_y | Shopify analytics.
_y | Shopify analytics.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

You are welcome to return any unwanted and unused items in their original packaging within 14 days of receiving the item(s).

Postage chargers when returning items are the customers responsibility and we recommend you use a tracked service.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

For any questions regarding returns please contact [email protected].

DAMAGES AND ISSUES

Each product is thoroughly checked before being packaged as part of our quality control process. However, in the unlikely event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. These will be assessed on a case by case basis.

EXCEPTIONS / NON-RETURNABLE ITEMS

Unfortunately, we cannot accept returns on sale items, gift cards or used products due to
hygiene reasons.

EXCHANGES

Unfortunately, we do not offer exchanges.